Before you can send money with Kyodai, you need to add the beneficiary in your KyodaiApp. Follow the steps below to add a new beneficiary quickly and correctly.

Step-by-step guide

1. Open the KyodaiApp on your smartphone.
2. Tap Beneficiaries at the bottom of the screen.
3. Tap Add beneficiary to start.
4. Enter the beneficiary's details — Type, Destination country, Remittance purpose, and Who is the beneficiary (your relationship) — then tap Next.
5. Enter the beneficiary’s personal details — name, nationality, date of birth and gender — then tap Next.
6. Enter the beneficiary’s document details — Document type and Document number — then tap Next.
7. Enter the beneficiary’s address, then tap Next.
8. Enter the beneficiary’s contact details — home phone, mobile phone and email — then tap Next.
9. Choose the payment details — Payment mode, Currency, and where relevant the Branch, Account type and Account number. Payment modes include:
   • Cash pick-up
   • Bank account deposit
   • e-Wallet
10. Read the Disclaimer about staying safe from fraud, then tap Close to continue.
11. You’ll see a Successful screen confirming the beneficiary has been added. Tap Done.

Stay safe from fraud

Only send money to family and friends you know personally. Never send money to someone you haven’t met in person, and avoid transfers for unverified emergencies, online purchases, fees, prizes, rentals, taxes or immigration matters — these are common scam tactics. Once paid, transfers are usually received quickly and can’t be refunded except in limited circumstances. If you suspect fraud, contact Kyodai straight away.

Tips for a smooth process

• Have all the beneficiary’s details ready before you start: full name, address, contact info and payment method.
• Check that the beneficiary’s name matches their official ID exactly — same spelling and order of names.