You can request your remittance history in the KyodaiApp, at a branch or by email.
How to request your remittance history
In the KyodaiApp
Please submit the request in the KyodaiApp by following these steps:
- Tap the three-dot icon in the upper-right corner of the screen.
- Tap Remittance History Request.
- Choose the history period.
- Choose a recipient or tap All.
- Tap Request, then tap Done.
- Check your email inbox. If you don't see the email, check your Spam or Junk folder.
At a Kyodai Remittance branch
You can also request your remittance history in person.
Visit any Kyodai Remittance branch.
Bring your valid identification document.
Inform the staff that you would like to request your remittance history.
Staff will assist you with the request process.
By email
If you prefer, you can request your remittance history by email.
Complete the form with the required details.
Attach a clear copy of your valid ID.
Send the completed form and ID copy by email, following the instructions on the form.
Make sure all information is accurate to avoid delays.