You can keep your identification documents and registered address up to date in the KyodaiApp. This makes sure your information stays accurate for verification and compliance.
View your details
- Open the Kyodai App on your smartphone.
- Go to the menu by tapping the three dots (...).
- Select Update My ID.
- Enter the required information, including your Document Number, Document Expiration Date, and Date of Expiration (for Visa).
- Take clear photos of both sides of your ID, ensuring all information is visible. Complete the ID update process.
Update your document details
- On the My profile screen, tap Edit next to Document details.
- On the Update document details screen, check and update:
- Document number
- Document expiration date
- Visa type
- Postal code
- Tap Continue to save your changes.
Update your personal details and address
- Go to the menu by tapping the three dots (...).
- Select Edit My Profile.
- Select Personal Details or Contact Information to update your personal details.
- Select Document Details to update your address, and don't forget to upload clear photos of both sides of your ID showing your new address.
Tips for a smooth update
- Check that your address matches what appears on your document.
- Make sure your document number and expiration date are entered correctly.