If you’ve made a deposit by bank transfer (Denshin Furikomi) or a similar method, you can let Kyodai know directly in the app. Notifying us confirms your payment so we can send your money to your beneficiary without delay.

How to notify Kyodai of your deposit in the app

1. Open the KyodaiApp on your smartphone.
2. On the home screen, find and tap Inform a deposit.
3. Enter the details of the deposit you made:
   • The amount you deposited
   • The date of the deposit
   • The remittance method you used (for example, bank transfer)
   • Any reference information required
4. Follow the in-app instructions to submit these details.
5. Once submitted, Kyodai will match your deposit with your account and begin processing the remittance to your beneficiary.

Tips for a smooth process

• Make sure the deposit amount and date you enter match exactly what you submitted at the bank or ATM.
• Choose the correct beneficiary in the app, if required.
• You may receive a confirmation or notification once you’ve completed these steps.

Why you need to notify us of your deposit

Notifying us of your deposit in the app helps Kyodai confirm your payment so your money can be transferred to your beneficiary without delay. This is especially important for bank transfer (Denshin Furikomi) or similar payment methods.