Keeping your personal information up to date in the Kyodai App helps ensure your account stays accurate and compliant with verification requirements. You can update your registered address quickly using the app.
Steps to update your address
Open the Kyodai App on your device.
Tap your profile icon to go to Settings.
In Settings, tap the pencil icon next to “Document & Address.”
Enter your updated information.
Tap Next.
When prompted, tap “Take picture” and take a clear photo of the front side of your document, then tap Next.
Tap “Take picture” again and take a clear photo of the back side, then tap Next.
Once completed, your document and address will be updated successfully.
Tips for a successful update
Make sure the photos are clear and readable.
Confirm that the address on your document matches your current registered address.
If you’re updating both your ID and address, follow all steps carefully to avoid verification delays.