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  1. Kyodai Remittance Help Centre
  2. General

General

Registration

  • How to register with Kyodai Remittance
  • What ID do I need to register with Kyodai?
  • When can I start sending money after registering?
  • What is the Kyodai number?
  • How do I create my 4-digit PIN in the Kyodai App?
  • What is a Kyodai Smart Card and how can I use it?
See all 14 articles

Beneficiary

  • What information is required to register a beneficiary?
  • How do I add a new beneficiary in the KyodaiApp?
  • How do I edit a beneficiary's information in the Kyodai app?

Send Money

  • Top up your Ria Kyodai app at Seven Bank ATMs
  • Bank deposit services to Thailand
  • Bank deposit services to Thailand
  • What are the fees for sending money?
  • How do I send money using my Kyodai Red Card?
  • How do I send money using my Japan Post Bank Card?
See all 21 articles

Branches

  • Find and visit a Kyodai Remittance branch or agent
  • Can I receive money at all Kyodai Remittance branches in Japan?

Receive Money

  • How do I receive money in Japan with Kyodai Remittance?

Corporate

  • Corporate customers (business accounts)

KyodaiApp

  • What is the KyodaiApp and how do I use it?
  • How do I send money using the KyodaiApp?
  • How to access your transaction history in the KyodaiApp
  • How to request your remittance history in the KyodaiApp
  • How do I notify Kyodai of my deposit?
  • How do I add a new beneficiary in the KyodaiApp?
See all 13 articles

Other

  • Privacy Policy and Procedure
  • Basic Policy for the Prevention of Money Laundering and Terrorist Financing
  • How to make a complaint
  • What are Star Rewards?
  • Sponsorship enquiries
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